Privacy Policy

We collect information you provide directly to us, including:

• Name, email address, phone number, and delivery address when you create an account or place an order
• Payment information (processed securely by Razorpay — we do not store card details)
• Communication preferences and support queries
• Device information, IP address, browser type, and pages visited (via cookies)

• To process and fulfil your orders
• To send order confirmations, shipping updates, and delivery notifications via SMS and email
• To provide customer support
• To send promotional offers and new collection announcements (only if you've opted in)
• To improve our website, products, and services
• To comply with legal obligations

We do not sell, trade, or rent your personal information. We share data only with:

• Payment processors (Razorpay) to complete transactions
• Logistics partners (BlueDart, Delhivery, etc.) to deliver your orders
• SMS/Email service providers for transactional and marketing communications
• Legal authorities when required by law

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. Disabling cookies may affect certain site features. See our Cookie Policy for details.

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing via Razorpay (PCI DSS compliant), and restricted access to personal data. However, no method of transmission over the internet is 100% secure.

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time
• Request data portability
• Lodge a complaint with the relevant data protection authority

For privacy-related queries, contact our Data Protection Officer at legal@aromi.co.in.