Refund Policy

You are eligible for a full refund if:

• The item is returned within 15 days of delivery
• The item is unworn, unwashed, and in its original condition with all tags attached
• The item is in its original packaging
• The item is not a sale item (sale items are eligible for exchange only)

• Items marked as Final Sale
• Items that show signs of wear, washing, or damage caused by the customer
• Items without original tags or packaging
• Gift cards

To initiate a refund:

1. Contact us at support@aromi.co.in with your Order ID and reason for return
2. We'll arrange a free reverse pickup within 2 business days
3. Once we receive and inspect the item (2–3 days), we'll initiate the refund
4. Refunds are processed within 5–7 business days to your original payment method

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will arrange an immediate replacement or full refund at no additional cost, including return shipping.

Original shipping charges are non-refundable unless the return is due to a defective or wrong item. Return shipping is free — we'll arrange a reverse pickup at no cost to you.